Privacy Policy
Last updated: January 2025
Introduction
At Jayasocialmedia.online ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in connection with our social media marketing services.
By using our services, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Name and contact information (email address, phone number)
- Business information (company name, industry, website)
- Social media account information and credentials (when provided for service delivery)
- Payment and billing information
- Communication preferences and marketing consent
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and geolocation data
- Browser type and version
- Device information and operating system
- Website usage patterns and analytics data
- Cookies and similar tracking technologies
Social Media Data
As part of our social media marketing services, we may access and process data from your social media accounts, including but not limited to engagement metrics, follower demographics, content performance data, and publicly available profile information. This access is provided through official APIs and with your explicit consent.
How We Use Your Information
We use the collected information for the following purposes:
Service Delivery
- Provide social media marketing services
- Create and manage social media campaigns
- Monitor and analyze campaign performance
- Generate reports and insights
Communication
- Respond to inquiries and support requests
- Send service updates and notifications
- Provide customer support
- Send marketing communications (with consent)
Business Operations
- Process payments and billing
- Maintain accurate customer records
- Improve our services and website
- Conduct market research and analysis
Legal Compliance
- Comply with legal obligations
- Protect our rights and interests
- Prevent fraud and abuse
- Enforce our terms of service
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, analytics providers, and cloud hosting services.
Social Media Platforms
We share necessary information with social media platforms (Facebook, Instagram, TikTok, YouTube) to deliver our advertising and marketing services on your behalf.
Legal Requirements
We may disclose information when required by law, court order, or government regulation, or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website:
Essential Cookies
Required for basic website functionality and security.
Analytics Cookies
Help us understand how visitors interact with our website.
Marketing Cookies
Used to deliver relevant advertisements and track campaign effectiveness.
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
Technical Safeguards
- SSL/TLS encryption for data transmission
- Secure cloud storage with encryption at rest
- Regular security audits and updates
- Access controls and authentication systems
Organizational Measures
- Employee training on data protection
- Limited access to personal information
- Regular security policy reviews
- Incident response procedures
Important: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Access and Portability
Request access to your personal information and receive a copy in a portable format.
Correction and Update
Request correction of inaccurate or incomplete personal information.
Deletion
Request deletion of your personal information, subject to certain exceptions.
Opt-Out and Withdraw Consent
Opt-out of marketing communications or withdraw consent for data processing.
Restriction and Objection
Request restriction of processing or object to certain uses of your information.
To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal obligations and regulatory requirements
- Resolve disputes and enforce our agreements
- Maintain business records for legitimate business purposes
When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policy and applicable laws.
International Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.
When we transfer personal information internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses, adequacy decisions, or other legally approved mechanisms to protect your data.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you of material changes via email or website notice
- Provide the opportunity to review the updated policy
- Obtain your consent for changes that significantly affect your rights
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We are committed to resolving any privacy concerns promptly and transparently. Your privacy is important to us, and we will work diligently to address any questions or issues you may have.
© 2025 Jayasocialmedia.online. All rights reserved. | This Privacy Policy is effective as of January 2025.